Organizations perform and change based on what is measured, rewarded and recognized. Consider what your organization measures and how those measurements are used to achieve organizational success through the maximization of human capital.

For example when measuring turnover, does the organization measure whether top talent is leaving, or does it measure who and/or why anyone in the general population leaves? What's the difference between these two audiences (top talent as opposed to everyone in the general population) and why is this differentiation important?