orgnizational behavior

20) Keith is assigned to a product development team. Whenever there is heavy work to do, Keith

creates an excuse about having other more urgent work to do. The situation with Keith

illustrates which potential problem with group effort?

O group polarization

O groupthink

O social loafing

O the risky shift

O all of the above

21) Group cohesion is enhanced when:

O group members are different

O group members are similar

O groups are newly formed

O groups are large

O none of the above

22) Group cohesion leads to which of the following most consistently:

O divergent group performance

poorer group performance

O increases in group credibility

O low turnover within groups

O none of the above

23) The five stages of group development:

O

include scrapping

O include horning

O have been proven to be universal

O all of the above

O none of the above

24) If my group has a strong sense of shared rules about each other's behaviors, we share:

O culture

O roles

O traditions

O norms

O none of the above

25) Groupthink:

O is a good thing for groups

O cannot be avoided

O includes illusions of left-sided leadership

O all of the above

O none of the above

31) A factor related to the creation of organization culture is:

O reward systems

O new employee onboarding

O leadership

O founder valves and preferences

O none of the above

32) You walk into Google's headquarters and notice that the physical layout is innovative and open.

This is an indication of the company's:

*rituals

O mission statement

O stories

O culture

O rules & policies

33) There are six steps to culture change. The hrst step is to create a sense of urgency. The second

step is to change leaders and other key players. The third step