OSA Jan23_ADBM_PM_Final.pdf - Adobe Acrobat Reader (32-bit) File Edit View Sign Window Help Home Tools CSTUDY_Jan23_BBA... CASE STUDY 40 OSA Jan23_ADBM_... X 2 / 3 A Ball, Inc. is a management consulting firm with the objectives to locally provide its clients the best services in various fields such as organizational change management assistance; development of coaching skills; and technology, project, and operations management improvements. The company motto is: "Your one-stop management ulting for all your business." Konrad Cerni is one of not so many employees who have been working there since day one. He loves the company environment and enjoys working with his peers and clients. More importantly, he loves his job - project management training. Konrad is well known inside and outside the company. His current position is a senior consultant, and his specialization is in the areas of project management tools and metrics. Recently, his local client requested Konrad conduct a workshop specifically designed for project management tools. Particularly, the workshop must be done within a very strict timeframe to accommodate the participants' schedules. With more than 50 tools that are available in the practice and literature of project management, Konrad knew he had no time to cover all of them. Thus, he had to pick only the important ones, and cover them in as many areas as possible. One of the tools he included is called the "project quality program." WHAT IS A PROJECT QUALITY PROGRAM? 138% 9 / 0 A project quality program is an action plan striving to ensure that the actual quality of a project will meet the planned one. Using WBS as a skeleton for integration, the program sets a quality level based entirely on customers' expectations and requirements. With such a strong customer focus, the project quality program translates the requirements into tangible quality standards, for whose accomplishment a set of tasks is defined. Explicitly defined responsibilities and timelines for the performance of the tasks add necessary elements to use the program as a project quality roadmap. In a nutshell, the project quality program states that this is what this project has to do to ensure that the quality of its deliverables is meeting our customers' requirements. Type here to search L

Ball, Inc. is a management consulting firm with the objectives to locally provide its clients the best services in various fields such as organizational change management assistance; development of coaching skills; and technology, project, and operations management improvements. The company motto is: "Your one - stop management consulting for all your business. "Konrad Cerni is one of not so many employees who have been working there since day one. He loves the company environment and enjoys working with his peers and clients. More importantly, he loves his job _ project management training. Konrad is well known inside and outside the company. His current position is a senior consultant, and his specialization is in the areas of project management tools and metrics. Recently, his local client requested Konrad conduct a workshop specifically designed for project management tools. Particularly, the workshop must be done within a very strict timeframe to accommodate the participants' schedules. With more than 50 tools that are available in the practice and literature of project management, Konrad knew he had no time to cover all of them. Thus, he had to pick only the important ones, and cover them in as many areas as possible. One of the tools he included is called the "project quality program." WHAT IS A PROJECT QUALITY PROGRAM? A project quality program is an action plan striving to ensure that the actual quality of a project will meet the planned one. Using WBS as a skeleton for integration, the program sets a quality level based entirely on customers' expectations and requirements. With such a strong customer focus, the project quality program translates the requirements into tangible quality standards, for whose accomplishment a set of tasks is defined. Explicitly defined responsibilities and timelines for the performance of the tasks add necessary elements to use the program as a project quality roadmap. In a nutshell, the project quality program states that this is what this project has to do to ensure that the quality of its deliverables is meeting our customers' requirements