Other stakeholders. Edward knows he should involve other stakeholders to help define system requirements. He is not quite sure whom he should contact. Should he go to senior executives? Should he contact middle man- agement? Should he include such back-office functions as accounting and investing? He is not quite sure how to get organized or how to decide who should be involved. What is the best method for Edward to involve the brokers (users) in the development of the updated online trading system? Should he use a questionnaire? Should he interview the brokers in each of the com- pany's 30 offices or would one or two brokers repre- senting the entire group be better? How can Edward ensure that the information about requirements is complete, yet not lose too much time doing so? Concerning customer input for the new system, how can Edward involve customers in the process? How can he interest them in participating? What methods can Edward use to ensure that the customers he involves are repre- sentative of John and Jacob's entire customer group? As Edward considers what other stakeholders he should include, what are some criteria he should use? Develop some guidelines to help him build a list of people to include. 1. 2. he 3. er