OUESTION TWO a. Read the case below and answer the questions that follows in the spaces provided Millicent is a teller in one of the leading banks in Ghana. She extents courtesies to customers who come to the banking hall decently dressed and detests those shabbily dressed. On one occasion, she told a customer who was in a pair of shorts and slippers to look around the banking hall and see the way other customers dressed and that she would be compelled to refuse him services in future if he continued to dress that way. That customer happened to be a major shareholder of the bank and a major customer of the bank. Questions i. Suggest and briefly explain any five (5) professional advice that will serve as training for the teller ii. Briefly explain any five (5) natural consequence that could arise if the teller continues to do things the way it is done b. Read the case below and answer the questions that follows Whilst at Kwame Nkrumah University of Science and Technology (KNUST) to make enquiries about school fees, an employee in the accounts office informed Edward that, he had no moral justification to ask unnecessary questions since; he still owed school fees from the previous year. Edward was furious and told him to be customer-oriented but the employee told him "unfortunately, I do not work in the marketing Department, they are trained to be nice to customers even when they are misbehaving but I am in charge of money and that is a serious business and will not allow customer service to gag me." Questions i. Briefly explain any five (5) professional advice that serves as training for the accounts officer. ii. Briefly explain any five (5) natural consequence that could arise if the accounts officer continues to do things the way it is done