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OUR LADY OF FATIMA UNIVERSITY COLLEGE OF HOSPITALITY AND INSTITUTIONAL MANAGEMENT TV IN THE WORKPLACE OF... 23 4.0 Results and Discussion Table 2 Security Issues
OUR LADY OF FATIMA UNIVERSITY COLLEGE OF HOSPITALITY AND INSTITUTIONAL MANAGEMENT TV IN THE WORKPLACE OF... 23 4.0 Results and Discussion Table 2 Security Issues in the Workplace Verbal Interpretation Absence of a modern physical access control system Lack of proper monitoring among the staff and visitors Insufficient budget to implement an advanced security system Absence of appropriate workplace security policy Lack of awareness of workplace security and procedures Average Allowing visitors to unattended in the area Table 1 shows that there are no safety, and security issues from the selected resort hotels in Antipolo City. With the average mean of 1.25, this means that the customers, guests of these resort hotels are safe and secure. OUR LADY OF FATIMA UNIVERSITY COLLEGE OF HOSPITALITY AND INSTITUTIONAL MANAGEMENT TY IN THE WORKPLACE OF... 24 2/33 anliritu Magnum: R. Intorupntinnq Table 1 shows that there are no safety, and security issues from the selected resort hotels in Antipolo City. With the average mean of 1.25, this means that the customers, guests of these resort hotels are safe and secure. OUR LADY OF FATIMA UNIVERSITY COLLEGE OF HOSPITALITY AND INSTITUTIONAL MANAGEMENT RITY IN THE WORKPLACE OF... 24 Table 3 Security Measures & Interventions Mean Verbal Interpretation Facility Maintenance 3.75 Excellent Emergency Exits 3.08 Good Written Policy 3.80 Excellent Physical Security 3.87 Excellent Unauthorized access 3.70 Excellent Average 3.64 Excellent Table showed that all criteria in safety, and security measures are in excellent conditions. For facility maintenance with the weighted mean of 3.75, it showed that the management conducts regular inspections for building facilities, and conducts regular maintenance, and repairs. For the written policy, with the weighted mean of 3.80, it showed that the resort hotel has a written policy about security in the area and with guests, strictly implements the written policy, makes adjustments, and revisions to the written policies based on the current situation. For physical security, with the weighted mean of 3.87, it showed that the management of resort hotels thoroughly investigates the backgrounds of new hires and visitors, creates emergency plans, and makes sure that the area is guarded by gates, fences, security personnel, OUR LADY OF FATIMA UNIVERSITY COLLEGE OF HOSPITALITY AND INSTITUTIONAL MANAGEMENT RITY IN THE WORKPLACE OF... 25 and surveillance cameras. For unauthorized access with the weighted mean of 3.70, the table shows that there is an excellent management when maintaining access cards and passwords highly secured. TheFor physical security, with the weighted mean of 3.87, it showed that the management of resort hotels thoroughly investigates the backgrounds of new hires and visitors, creates emergency plans, and makes sure that the area is guarded by gates, fences, security personnel, 7 F OUR LADY OF FATIMA UNIVERSITY COLLEGE OF HOSPITALITY AND INSTITUTIONAL MANAGEMENT TY IN THE WORKPLACE OF... 25 L and surveillance cameras. For unauthorized access with the weighted mean of 3.70, the table shows that there is an excellent management when maintaining access cards and passwords highly secured. The management also shows excellent management when it comes to closing of any illegal entries while also having only personnel and visitors who have checked in physically are allowed access to rooms, according to management. For the emergency exits, with the weighted mean of 3.08, the table shows that the resort hotels have a good management of clear signs throughout to direct the people properly to the exits, free from any obstructions and have adequate lighting at all points, and emergency exits can be accessed easily. For the average weighted mean 3.64, the table shows that the resort hotels have an excellent management in terms of executing security measures and interventions. This means that there is effective management in security measures which involves a comprehensive and proactive approach to identifying, assessing, and mitigating risks to ensure the safety and security ofthe people, assets, and information. 7 F OUR LADY OF FATIMA UNIVERSITY COLLEGE OF HOSPITALITY AND INSTITUTIONAL MANAGEMENT TY IN THE WORKPLACE OF... 26 L
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