Question
Outages in data centers are costly and can have serious business consequences in terms of lost revenue, lost customers, and lost brand loyalty. The outages
Outages in data centers are costly and can have serious business consequences in terms of lost revenue, lost customers, and lost brand loyalty. The outages are caused by power outages, IT systems, and the network. In a datacenter, the number of outages over the last 12 months are recorded as follow: Month 1 2 3 4 5 6 7 8 9 10 11 12 Number of outages 0 3 0 4 2 0 1 1 0 0 7 1 Construct a control chart (with 2-sigma limits) to help the data center check if they are experiencing too many outages. How do you interpret your results in part a? What other information if available, can the data center collect to improve their quality of service?
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