Outline how a mortgage broker can restructure their business to improve teamwork and processes, taking into account:

(a) skills and knowledge of the staff member involved:

how current allocation of duties could be improved

how to effectively plan work to be completed and maintain a team environment, while considering constraints and available resources

(b) how data collection and storage could be better managed across the team while maintaining sustainability principles such as reducing paper documents

(c)identify and evaluate some professional development activities or tools that would improve knowledge and teamwork within the team.