1. Outline the concepts of  communication? 

2. Assess the organizational significance of  communication? 

3. Explain the main influence of interpersonal  communication? 

4. Describe  how communication can be thought of as a perceptual process?

5. Whetten and Cameron  (2007) define communication as constructive if it helps overcome defensive behavior in others and patronizing behavior in ourselves. Explain the significance of this view in relation to communication in a n organizational  context.