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Outline the steps in handling a customer inquiry from initial contact to resolution within the organizational structure provided. How do the various organizational units, such
Outline the steps in handling a customer inquiry from initial contact to resolution within the organizational structure provided. How do the various organizational units, such as sales organization, distribution channel, and division, contribute to this process
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Hospitality Marketing Management
Authors: David C Bojanic, Robert D Reid
6th Edition
1119195152, 9781119195153
