1. Outline two methods for conducting cost-benefit analysis.
2. List three ways that knowledge management systems can be established in an organisation.
3. Complete the table to identify and explain three types of continuous improvement systems/processes that can be used in an organisation. The first row has been completed as an example for you to follow.

System or Process	Explanation
Continuous improvement plan	This sets out actions to be taken into the future.

1. Complete the following table regarding creativity and innovation theories and concepts.

List one creativity and one innovation theory	Summarise the theory, including key concepts

1. Discuss (in one or two paragraphs) three principles that are relevant to organisation learning. In your answer, identify the principles and explain what each one means as an organisational learning principle.
2. Complete the following table regarding quality management and continuous improvement theories.

List one quality management and one continuous improvement theory	Summarise the theory, including key concepts

1. Discuss three concepts associated with risk management. As part of your answer, provide an example of how each concept may relate to organisational learning.
2. Explain how to conduct a gap analysis of an organisational system.