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Outsourcing has become the major trend in operations management. (a) Explain what is outsourcing and discuss which activities firms can outsource and those which firms

Outsourcing has become the major trend in operations management.

(a) Explain what is outsourcing and discuss which activities firms can outsource and those which firms should not outsource.

(b) Discuss why should firms should control outsourced activities.

(1000 words)

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