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Over 2 different occasions, you are to observe each student providing a food and beverage table service to customers within their establishment (Cafe / Bar

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Over 2 different occasions, you are to observe each student providing a food and beverage table service to customers within their establishment (Cafe / Bar / Restaurant / Bistro). Each observation will occur over 20 minutes. Over the 2 observations, you are to observe the student: Meet and greet customers Serve customers, and take their orders Process orders (not back-of-house) and take food to customers Wait on customers throughout their meal Process customer payments Clean tables / front of house Close down after service Provide a quality customer service at all times

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