1. Over the past two years cloud service consumers have made 24,530 attempts to invoke a cloud service's reporting capability. Of those attempts, 23,304 resulted in the successful execution of this capability. Based on these statistics, what is the reliability rating of the cloud service's reporting capability?
2. Over the past 3 years, a cloud service has been unavailable for a total of 42 hours, primarily due to a denial of service attacks. Additionally, the physical server hosting the cloud service crashed several times over the same period. As a result, the service was down 53 other days during the 3 year period. Based on these statistics, over the past 3 years, what is the availability rating of the cloud service?