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Over the phone, you negotiate a lucrative deal with SteelToes boot company. After the conversation, you compose a business letter to review the contract. Why

Over the phone, you negotiate a lucrative deal with SteelToes boot company. After the conversation, you compose a business letter to review the contract.
Why is it important to send a business letter in this situation?
Business letters are a good way to communicate informal information.
Business letters produce a permanent record.
Business letters deliver less information than e-mails do.

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