Overturning Bias Situation A conglomerate's purchase of a small food packing company in the southern U.S. was beginning to look like a losing venture. Ten top managers were sent to the site, but production issues persisted, with staff showing no initiative or perceived interest in resolving long-standing management issues. Touring the site, Dr. Maddalena noticed most employees were women with minimal education. When approached, they avoided direct eye contact and offered little response to questions while they adjusted and cleaned their work areas. With low turnover at the site, many of the women had never worked anywhere else and had formed strong friendships among co-workers. At Stake Justifying the purchase of the new plant and producing quality product to meet existing orders was the initial priority. Developing and maintaining experienced staff by creating a work environment consistent with the organization culture quickly became the paramount goal. MTM's Task After learning more about the situation in the production plant, management's focus turned to addressing the needs of team members and the need to establish an environment of inclusion. The goal was clear: develop team members to prepare them to accept leadership responsibility. MTM's Solution It was vital to generate a uniquely designed training program appropriate to the skill level and interest of the women who might be encouraged to move into leadership role. Initially, a free seminar was offered on Saturday mornings for six weeks. Only three women attended the first session, sitting in the back of the room, some with their chairs facing away from the front. As the program continued, each week a few more women attended. Participants began to respond to the program content, learning to identify and apply natural leadership skills and impressing the new management team with their dedication to learning. Gradually, a core group of women consistently attended the weekly programs and participated in group leadership coaching to address issues involving friends who are co-workers. These brave women developed self-confidence, becoming became role models to the entire department. After six months, the first woman to attend training was promoted to Team Leader. The entire company cheered her! Results Morale and productivity showed continual improvement. The company's culture changed as the women demonstrated a new approach to management. The seminar and all material rights were donated to a local county college, offering the program to men and women from this company and others. Take Away Encourage those doing the work to lead The term "empowerment" may bring a grimace to some employees. Everyone knows that it means more work. Sharing the power means being accountable. Why do some staff members embrace the idea of greater accountability and others reject it? More importantly, how do you encourage those who seek safety by avoiding responsibility to accept a more active role in their own career future as well as well as the immediate success of their team? Successful coaching guides each person to explore the benefits of being accountable, of accepting leadership and of uncovering their own potential. Through discussion, reading, training, workshops and an open forum, potential leaders learn how they can manage work demands while achieving their personal and career goals. Addressing historical inappropriate processes to transition into an effective, inclusive working environment requires a vision of the future. Changing the workforce culture is a comprehensive task of coordinated redevelopment. Prepare to provide team and individual Leadership Coaching . Contact Dr. Maddalena today to discuss the options available to partner with professionals for vial corporate change.

in Tactical Plan Planning is what? Organizing what? Directing is what? Controlling is what? in Operational Planning Planning is what? Organizing what? Directing is what? Controlling is what? All of your answers are coming from the case study that you need to fill in. Use the management functions to outline the actions done in the study. one or two sentences each. Instruction: Identify the Strategic Planning, Tactical Plan and Operational Planning from the case study above. Please use the Management Functions; Planning, Organizing, Directing, and Controlling in filling in the information below. for example: in Strategic Planning Planning is what? Organizing what? Directing is what? Controlling is what