P12-39 (book/static) Question Help Vic Corporation manufactures various types of color laser printers in a highly automated facility with iData Table 1(Click the icon to view additional information.) Vic's balanced scorecard (initiatives omitted) for the just-completed fiscal year 2017 follows: EEB (Click the icon to view the balanced scorecard.) Target Actual Read the requirements Objectives Performance Performance Mcasures Financial Perspective Requirement 1. Was Vic successful in implementing its strategy in 2017? Explain. Increase shareholder value Operating-income changes from S 2,000,000 $ 1,200,000 Vic was Vat implementing its strategy in 2017 Operating Income changes from growth S 2,500,000 1,100,000 More Info Customer Perspective Increase market share Market ahare in color laser printers 4% 3.6% Internal-Business-Process Perspective The market for laser printers is competitive. The various color laser printers on the market are comparable in terms of features and prioe. Vic believes that satisfying customers with products of high quality at low costs is key to achieving its target profitability. For 2017, Vic plans to achieve higher quality and lower costs by improving yields and reducing defects in its manufacturing operations. Vic wll train workers and encourage a Currently, a significant amount of Vic's capacity is used to praduce products that are defective and cannot be sold. Vic expects that higher yields will reduce the capacity that Vic needs to manufacture products. Vic does not anticipate that improving manufacturing will automatically lead to lower costs because many costs are fixed costs. To reduce fixed costs per unit, Vic could lay off employees and sell equipment, or it could use the capacity to produce and sell more of its current products or improved madels of its current products. Improve manufacturing quality Yield 88% 90% 20 days Reduce delivery timo to customers Order delilvery timo 23 days Learning-and-Growth Perspective nd empower them to take the n ecessary actions. Develop process skills Percentage of employees trained in 92% 93% process snd quality management Enhanoe information-systern 90% 92% capabilitioes with real-time feodback Print Done Print Done Click to se Clear All Final Check P12-39 (book/static) Question Help Vic Corporation manufactures various types of color laser printers in a highly automated facility with iData Table 1(Click the icon to view additional information.) Vic's balanced scorecard (initiatives omitted) for the just-completed fiscal year 2017 follows: EEB (Click the icon to view the balanced scorecard.) Target Actual Read the requirements Objectives Performance Performance Mcasures Financial Perspective Requirement 1. Was Vic successful in implementing its strategy in 2017? Explain. Increase shareholder value Operating-income changes from S 2,000,000 $ 1,200,000 Vic was Vat implementing its strategy in 2017 Operating Income changes from growth S 2,500,000 1,100,000 More Info Customer Perspective Increase market share Market ahare in color laser printers 4% 3.6% Internal-Business-Process Perspective The market for laser printers is competitive. The various color laser printers on the market are comparable in terms of features and prioe. Vic believes that satisfying customers with products of high quality at low costs is key to achieving its target profitability. For 2017, Vic plans to achieve higher quality and lower costs by improving yields and reducing defects in its manufacturing operations. Vic wll train workers and encourage a Currently, a significant amount of Vic's capacity is used to praduce products that are defective and cannot be sold. Vic expects that higher yields will reduce the capacity that Vic needs to manufacture products. Vic does not anticipate that improving manufacturing will automatically lead to lower costs because many costs are fixed costs. To reduce fixed costs per unit, Vic could lay off employees and sell equipment, or it could use the capacity to produce and sell more of its current products or improved madels of its current products. Improve manufacturing quality Yield 88% 90% 20 days Reduce delivery timo to customers Order delilvery timo 23 days Learning-and-Growth Perspective nd empower them to take the n ecessary actions. Develop process skills Percentage of employees trained in 92% 93% process snd quality management Enhanoe information-systern 90% 92% capabilitioes with real-time feodback Print Done Print Done Click to se Clear All Final Check