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Pacific Hotels operates a centralized call center for the reservation needs of its hotels. Costs associated with use of the centerne charged to the hotel

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Pacific Hotels operates a centralized call center for the reservation needs of its hotels. Costs associated with use of the centerne charged to the hotel group (luxury, resort, standard, and budget) based on the length of time of calls mede (time usage Idle time of the reservation agents, time spent on calls in which no reservation is made, and the fixed cost of the equipment are allocated bered on the number of reservations made in each group. Due to recent increased competition in the hotel industry, the company has decided that it is necessary to better allocate its costs in order to price its services competitively and profitably. During the most recent period for which data are available the use of the call center for each hotel group was as follows Time Usage (thousands of minutes) 400 200 800 600 Division Luxury Resort Standard Budget Number of Reservations (thousands) 150 360 870 120 During this period, the cost of the call center amounted to $840,000 for personnel and $650,000 for equipment and other costs Required: a-1. Determine the allocation to each of the divisions using a single rate based on time used. a-2. Determine the allocation to each of the divisions using the Dual rates based on time used for personnel costs) and number of reservations (for equipment and other cost). equipment and other cost). a wosed on time used to Complete this question by entering your answers in the tabs below. Reg A1 Reg A2 Determine the allocation to each of the divisions using a single rate based on time used. Allocated Cost Department Luxury Resort Standard Budget Rega Req A2 > 5 .-2. Determine the allocation to each of the divisions using the busl vetes med on time we hopen reservations (for equipment and other cost Complete this question by entering your answers in the tabs below. 4 points Ron Al Regal woo Determine the allocation to ench of the divisions using the Dual rates based on time used for personal costs) reservations (for equipment and other cost), (Do not found intermediate calculations) Allocated Cost Department Luxury Resort Standard Budget ( Req A1

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