Page 1: 1 2 3 31 i 4 5 7 8 00 6 9 1 i 10 11 3 Question 1 (1 point) During a sales presentation, when Kiara informs the customer about the Zeus water reclamation system being the best in a specific price range, and the customer partly misunderstands due to distractions, the scenario in the context of the communication process is: a. Kiara is encoding; the customer is decoding; the secretary is creating noise b. Kiara is decoding; the customer is encoding; the secretary is giving feedback c. Kiara is decoding; the customer is giving feedback; the secretary is creating noise d. Kiara is encoding; the customer is decoding; the secretary is giving feedback e. Kiara is decoding; the customer is encoding; the secretary is creating noise 12 21 14 15 17 80 18