Question
Paralegal Joan works for the corporate department of a large law firm.The partner in charge, Susan, always introduces Joan to clients and encourages them to
Paralegal Joan works for the corporate department of a large law firm.The partner in charge, Susan, always introduces Joan to clients and encourages them to call her directly for updates and information.Joan values this client contact and the trust that Susan has placed in her.Joan has developed a good relationship with a client, Ken Kaplan, who owns several small companies.Ken calls Joan frequently to check on the status of matters that the firm is handling for him.One day, Ken calls asking Joan about a new corporate entity that he wants formed.He is trying to decide in what jurisdiction the corporation should be formed.Joan knows that it would be most favorable to form the corporation in Delaware.Can Joan answer?What might be the consequences of her different actions?How should she handle this situation?(Think about the pressures a client can put on a paralegal in responding.How would you feel if you were Joan and Ken pressed you repeatedly for an answer?)
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