Paraphrase Juran taught quality principles to the Japanese in the 1950s and was a principal force in their quality reorganization. Among the steps taken by Japanese orga- nizations as a result of Juran's leadership were: Directing quality from the senior management level Training the entire management hierarchy in quality principles Striving to improve quality at a revolutionary rate Reporting progress on quality goals to executive levels Involving the workforce in quality Revising the reward and recognition structure to include quality