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Paraphrase many businesses today are trying to use information technology to improve their business processes. Some of these systems entail incremental process change, but others

Paraphrase many businesses today are trying to use information technology to improve their business processes. Some of these systems entail incremental process change, but others require more far-reaching redesign of business processes. To deal with these changes, organizations are turning to business process management. Business process management (BPM) provides a variety of tools and methodologies to analyze existing processes, design new processes, and optimize those processes. BPM is never concluded because process improvement requires continual change. Companies practicing business process management go through the following steps

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