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Parasuraman ( 2 0 0 0 ) proposed a new taxonomy of potential users, based on their Technology Readiness. A person's technology readiness can be
Parasuraman proposed a new taxonomy of potential users, based on their Technology Readiness. A person's technology readiness can be defined as: an overall state of mind resulting from mental enablers and inhibitors that collectively determine a person's predisposition to use new technologies. Parasuraman distinguished four dimensions to operationalize technology readiness See Exhibit The items were measured on a point Likert scale. A study was undertaken for assessing the validity and reliability of the measurement instrument using respondents. Factor analysis was used to evaluate the underlying Factor structure of the instrument. The results are summarized as follows.
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