Part 1. ERP Answer the following questions, based on the following video/ reading materials https://www.youtube.com/watch?v=lYCEQqSM08I 1. Assume a company is using a decentralized system of data management. Explain problems in Sales, Inventory, and Production Planning department respectively when customers need products in urgent basis. (10 point) 2. What is one of the benefits of using a centralized system of data management in case of Sales department? (10 points) https://www.cio.com/article/272362/what-is-erp-key-features-of-top-enterprise-resource-planning-systems.html Answer the following questions after reading the articles listed above. 3. What are the main four features of ERP systems? Briefly explain each feature. (10 points) 4. Among 5 major steps of ERP implementation, what step is the most difficult step? Why? (10 points) 5. What are the four factors that are commonly underestimated during project planning? Briefly explain each factor (20 points) https://www.cio.com/article/2429865/enterprise-resource-planning-10-famous-erp-disasters-dustups-and- disappointments.html 6. Find Lidl case in the article. Why did ERP implementation fail at Lidl? (10 points) The following videos explain SAP Business One (an ERP package for small business). https://www.youtube.com/watch?v=jZPtSjVEbSI&t=20s (watch the first 1min 54 sec ) 7. ERP links all the key business processes tightly; an event triggers a series of processes automatically. In the video, a sales rep converted a quote to a sales order but he wanted to add a very generous 25% discount to the order at the last second. This event triggered a series of processes until an invoice automatically posts the respective accounting entries in real time. List all the names of departments/functions that are involved in these series of processes (the video does not show the names explicitly hence list generic names of departments/ functions, such as Sales) (10 points)