part 1

write a complete summary of the following three resources, all of which address conventions and protocols for memoranda and e-mail messages. Two of the resourses are web sites; the third is a portion of a chapter from a book. (You will find the third source at the top of this project overview and as a file attachment.)

Here are the sources:

• http://owl.english.purdue.edu/owl/resource/636/01/
  (© The OWL at Purdue University)
• http://www.businessinsider.com/email-etiquette-rules-every-professional-should-know-2015-4

part 2

• "The Importance of Memos, Letters, and E-mail" (Gerson and Gerson; see above)

Summarize what information the sources have in common and in what ways they differ. Then, use your own experience with writing and receiving memoranda and e-mail messages to reflect on and respond to the information you found on those sources. For instance, what information did you find valuable and useful? What information surprised you? What information do you accept and what information makes you skeptical?

In the second part of the memo, and given the discussion conference on the topic of defining business writing, develop a substantive, concise definition of "business writing."