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part 2 Workforce Behaviors146Let's DiscUss 1. How can you contribute to effective customer service in an organization?2. Describe the difference between internal and external customers

part 2 Workforce Behaviors146Let's DiscUss 1. How can you contribute to effective customer service in an organization?2. Describe the difference between internal and external customers and give an example of each.3. Explain the steps you should follow to solve a customer service problem.4. Give an example of going the extra mile to resolve a customer p

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