Part A: Correctly (& concisely) rewrite each of the following sentences. Check for spelling, grammar, subject-to-verb match, punctuation, format and structure errors. Less is best.

1. Some techniques for sending a email would be to have the paragraphs aligned, bullets, and direct points when communicating.

2. As you may know Amazon is retail store who is worth over 250 billion dollars in market value, now with Covid 9 and everyone online, their market value is expected to increase dramatically.

3. The way Amazon treat their employees are very old school era by that I mean they see their workers as a means to an end.

4. Classical Management Theories from the 1930s, 40s and 50s where Bureaucracies were seen as highly structured, closed systems with inflexible rules whereby managements role was defined by 3 functions only, planning, organizing and controlling or commanding.

5. If I have been placed in a scenario where I would have to respond to a customer using a book of writing faults, the first thing I would done is make a rough draft response to the customer.

6. To avoid defensiveness, when youre writing is criticized learn to take corrective criticism. Someone that edits your paper are not trying to hurt your feelings; there purpose is to help improve your work.

7. Using vocabulary within ones field is acceptable and even necessary for accurate efficient communication, but never use specialized terms. If you think your audience may misunderstand them.

8. On Sept. 4 2016 the WSJ happened to report on the out of control fraud committed at a fortune 500 company Wells Fargo in its Fresno California Offices for nearly 2 years.

Part B:

Choose to write one LETTER from the following list. Before beginning your draft, consider a writing plan, the format, the structure and the audience -- for clear, well-written correspondence. To your instructor: The differences, similarities and uses of business MEMOS, Letters and Emails.

To a significant other: The benefits and disadvantages of obtaining a Master Degree upon graduation from HSSU.

To the Better Business Bureau: Why and how companies must adjust to Millennials entering the workforce. To the HR Department at Target: Requesting the company consider paying for degree and/or certification courses for employees.

Part C:

Assume you manage a small customer service department for an American company that has a growing multi-cultural customer base. Write a concise business MEMORANDUM to your staff about effectively communicating with nonnative speakers of English.

Extra Credit for students who completed Parts B and C; extra credit is not a substitute for completing the exam. Draft an MEMO thanking a coworker for a specific favor - such as: representing you at .; providing information/input for .; volunteering to etc.