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Part A Once the audit on the online ordering department of Sun - look Ltd was completed, an audit was scheduled for the distribution process.

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Part A
Once the audit on the online ordering department of Sun-look Ltd was completed, an audit was
scheduled for the distribution process. It was noted that few credit notes were processed for
sunglasses returned by customers. The internal audit manager requested the junior internal
auditor to obtain audit evidence that relates to the audit objective that relates to the processing
of the credit notes. The junior internal auditor presented the following audit evidence that was
obtained regarding the processing of credit notes:
1. Credit notes of the sunglasses that were returned were inspected for approval.
2. The manager of the distributions department was interviewed and asked to explain the
various processes followed when processing a credit note.
3. The senior internal auditor directly observed the processing of a credit note.
4. The total value of credit notes processed during the year, was calculatd and compared to
last years value.
5. Obtained a list of all returns and inspected that valid reasons were noted by the customer
for returning the sunglasses.
REQUIRED
4.1 Classify each of the audit evidence listed above (1-5) into the different kinds of
audit evidence.
4.2 List and describe the characteristics with which audit evidence must comply as
per the IIA Standards
Part B
Thabo Ndlovu,the internal audit manager and Amani Naidoo, the internal auditor, were
responsible for completing and finalising the audit of the distributions department of Sun-look
Ltd.
The purpose of the audit was to audit the adequacy and effectiveness of the internal controls
over the distribution process.
On 10 March 2024, a sample of 50 orders was selected and reviewed by Amani. The sample
was randomly selected from a total of 250 orders for the period 1 January 2024 to 30 April
2024.
Orders selected were reviewed to establish:
Whether orders were paid in full before the sunglasses were dispatched to the
customer.
Ensure that all orders were dispatched within the 24-hour turnaround time.
The following was noted on the working paper SGL001
Thabo Ndlovu reviewed the working paper on 2 June 2024. Upon further investigation the
following became clear:
It was noted that some orders were dispatched before it was paid in full. According to
company policy all orders should be paid in full before sunglasses can be dispatched to the
customer.
The clerk in the distribution department can override the system and authorise the
sunglasses to be delivered without the full amount being settled.
Due to the orders not settled in full the bad debts increased by 7% for the period
ending 30
April 2024.
REQUIRED Marks
4.3 Compile a working paper that contains all the relevant information that should
be included in a working paper. In your design and compilation of the working
paper, ensure that it includes all the elements of a working paper.
4.4 List and describe the three requirements that every sample selected must
comply with.
4.5 Based on the information provided regarding the orders not paid in full,
formulate a complete audit finding. The finding should be structured using the
five (5) elements of an audit finding as headings.
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