Part A - requires you to choose 3 different job roles relevant to your industry or area of training, for example Hospitality, Tourism or Events and develop the documentation for a performance appraisal procedure for these 3 positions. Part B - requires you to write a report in which you will outline how you will administer the performance appraisal, the provisions for various feedback requirements, processes to recognise and deal with performance problems including training, and informal and formal grievance procedures. To demonstrate competence each PART must be answered by the student. When you have completed all the required tasks check your work before submitting. Once the assessment has been marked, your trainer will provide you with feedback within the timelines set out by your trainer. You will be required to complete other relevant assessment tasks for this unit