PART A RESEARCH BRIEF Add Title Here Research Report Background Add a brief background of the purpose of the research here including the business objectives it aligns to here Objectives of the research The objective(s) of this research are Research Strategy To meet the objective(s) of the research the following research strategy was used Add details about the research strategy here including what it is and why this strategy was selected Research Details The following table specifies details about the research Researcher(s) Date Research Brief was approved Research Brief Approver Date(s) data collated Research Report date NAMESPI IDBSBLDR601 3 Research Notes Strategic Objectives of CBSA Change Management the issues and practices including barriers Major operational change requirements and recommended order of priority Sources of Information for the report Relevant stakeholders consulted Conclusions NAMESPI IDBSBLDR601 4 PART B CHANGE MANAGEMENT PLAN (V1 0) Overview Change management Current situation (SWOT Analysis) Analysis Policy Review Review would mean just look at the existing policies that CBSA has and perhaps suggest some additions in any two or three policies Only provide here the additions you would recommend for the policies, not the entire policy again External Environment (PESTEL ANALYSIS) Potential barriers to change Readiness for change Cost Benefit Analysis of the change Change Implementation Strategies for embedding change Prioritisation of the recommended changes Change particulars NAMESPI IDBSBLDR601 5 Implementation strategies PART C EMAIL To From CC BCC Date time Subject Attachments To , Kind regards 300 Fictional Way, Sydney, NSW 2000 Phone 1800 111 222 www cbsa com au NAMESPI IDBSBLDR601 6 PART D MODIFIED MANAGEMENT PLAN Change Management Plan V2 0 For this part you bring the plan you made in part B here again and just highlight the changes you would make to the original Change management plan, as per the feedback you would have got from the Manager Gavin and the 3 rd party expert NAMESPI IDBSBLDR601 7 ASSESSMENT TASK 2 EMAIL To From CC BCC Date time Subject Attachments To , Kind regards 300 Fictional Way, Sydney, NSW 2000 Phone 1800 111 222 www cbsa com au NAMESPI IDBSBLDR601 8 REPORT IN THE FORM OF MEETING MINUTES Meeting Minutes Meeting Details Location Date Attendees Absences Time Agenda Items The meeting will consist of the following items Action Items To following actions are outcomes of the meeting that need to be completed Action Item Responsibility Deadline Status NAMESPI IDBSBLDR601 9 MODIFIED CHANGE MANAGEMENT PLAN Change Management Plan V3 0 For this part you bring the plan you made in part D of task 1 here again and just highlight the changes you would make to this version of the Change management plan, as per the feedback you would have got from the staff after you presented the plan to them POWER POINT PRESENTATIONS (Part A and B) Cut paste the power point slides, your team would have created to do the in class activity and bring them here SURVEY QUESTIONS 1 2 3 4 5 NAMESPI IDBSBLDR601 10 REFERENCES (At least 10 References)

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PART A: RESEARCH BRIEF < < Add Title Here >> Research Report Background < < Add a brief background of the purpose of the research

PART A: RESEARCH BRIEF

<< Add Title Here >> Research Report

Background << Add a brief background of the purpose of the research here including the business objectives it aligns to here>> Objectives of the research The objective(s) of this research are: <> <> Research Strategy To meet the objective(s) of the research the following research strategy was used: << Add details about the research strategy here including what it is and why this strategy was selected>> Research Details The following table specifies details about the research: Researcher(s) <> Date Research Brief was approved

Research Brief Approver <> Date(s) data collated <> Research Report date <>

NAMESPI IDBSBLDR601

Research Notes Strategic Objectives of CBSA Change Management the issues and practices including barriers

Major operational change requirements and recommended order of priority.

Sources of Information for the report

Relevant stakeholders consulted

Conclusions >

NAMESPI IDBSBLDR601

PART B: CHANGE MANAGEMENT PLAN (V1.0)

Overview Change management <> Current situation <> (SWOT Analysis) Analysis Policy Review <> <> < Review would mean just look at the existing policies that CBSA has and perhaps suggest some additions in any two or three policies. Only provide here the additions you would recommend for the policies, not the entire policy again>>. External Environment <> (PESTEL ANALYSIS) Potential barriers to change <> Readiness for change <> Cost-Benefit Analysis of the change <> <> Change Implementation Strategies for embedding change <> Prioritisation of the recommended changes <> Change particulars <>

NAMESPI IDBSBLDR601

Implementation strategies <>

PART C: EMAIL

To: <> From: <> CC: <

none>>

BCC: <

none>>

Date/time: <> Subject: <> Attachments: <> To <>, <>

Kind regards <>

<> 300 Fictional Way, Sydney, NSW 2000 Phone: 1800 111 222 www.cbsa.com.au

NAMESPI IDBSBLDR601

6 PART D: MODIFIED MANAGEMENT PLAN

Change Management Plan V2.0

<< For this part you bring the plan you made in part B here again and just highlight the changes you would make to the original Change management plan, as per the feedback you would have got from the Manager Gavin and the 3 rd party expert>> <> <>

NAMESPI IDBSBLDR601

ASSESSMENT TASK 2

To: <> From: <> CC: <

none>>

BCC: <

none>>

Date/time: <> Subject: <> Attachments: <> To <>, <>

Kind regards <>

<> 300 Fictional Way, Sydney, NSW 2000 Phone: 1800 111 222 www.cbsa.com.au

NAMESPI IDBSBLDR601

8 REPORT: IN THE FORM OF MEETING MINUTES

Meeting Minutes

Meeting Details Location Date Attendees Absences Time

Agenda Items The meeting will consist of the following items: <> <> <> <> <> Action Items To following actions are outcomes of the meeting that need to be completed: <> Action Item Responsibility Deadline Status

NAMESPI IDBSBLDR601

9 MODIFIED CHANGE MANAGEMENT PLAN

Change Management Plan V3.0

<< For this part you bring the plan you made in part D of task 1 here again and just highlight the changes you would make to this version of the Change management plan, as per the feedback you would have got from the staff after you presented the plan to them>> <> <>

POWER POINT PRESENTATIONS (Part A and B) << Cut paste the power point slides, your team would have created to do the in-class activity and bring them here>>

SURVEY QUESTIONS

1 2 3 4 5

NAMESPI IDBSBLDR601

REFERENCES (At least 10 References)