PART A: The District Chief Executive officer (CEO) of a ALDI supermarket chain in a rural community of six towns with

10 000 residents wants to invest in automated checkout system to decrease checkout wait times and improve the

effectiveness and efficiency of the six stores in the supermarket chain. However, doing this will result in four competent

managers and losing their jobs.

The CEO is seeking your advice on how to implement the change without losing highly experienced workers. [5

marks]

PART B: You believe that transforming the supermarket chain into a learning organisation and encouraging the

managers to improve their knowledge and skills is important. Explain to the how managers what they can learn and why

learning is important for the sustainability of the supermarket chain. Your answer must include at least three levels of

learning that managers may encounter. [5 marks]