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PART B (50%) Question 1 Prepare an email to Rihana informing her that unless her performance improves drastically you will be forced to terminate
PART B (50%) Question 1 Prepare an email to Rihana informing her that unless her performance improves drastically you will be forced to terminate her services. Rihana Zanazzi was hired by your company two years ago to oversee the relationship of the sporting equipment department with retailers. Rihana knows the business very well. As a former professional tennis player, she has unmatched credibility. She also has seemingly boundless energy, solid technical knowledge and an engaging personal style. Unfortunately, she has has not been attentive as she needs to be when communicating with the retailers. You have been receiving complaints about voice mail messages that have remained unanswered for several days, confusing emails that require two or three rounds of clarifications, and reports that are hopelessly thrown together. As valuable as Rihana's skills are, she is going to cost the company sales if her poor performance continues for much longer. The retailers are vital to the survival of the company and she is the employee who is most involved with the retailers.
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