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Part B Case Study AlphaTech, a mid-sized technology firm specializing in software solutions for healthcare providers, has been experiencing stagnation in its market growth and
Part B Case Study AlphaTech, a mid-sized technology firm specializing in software solutions for healthcare providers, has been experiencing stagnation in its market growth and employee satisfaction scores. The CEO, John Reed, recognized the need for a leadership transformation to rejuvenate the company and enhance its competitive position. John, traditionally known for his autocratic leadership style, made decisions unilaterally, believing this approach drove faster results. However, feedback from staff and declining performance metrics suggested a need for change. John decided to step down, and the company appointed a new CEO, Emma Lopez, who is known for her transformational leadership approach. Situation Upon taking her role, Emma initiated a series of changes: Democratic Decision-Making: Emma established regular town hall meetings and encouraged departments to have a say in strategic decisions, moving away from the previous autocratic approach
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