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Part B: Qantas is a large ASX listed company that operates internationally and domestically. Access Qantas's most recent annual report and complete the following tasks:

Part B: Qantas is a large ASX listed company that operates internationally and domestically. Access Qantas's most recent annual report and complete the following tasks: 1.Identify Qantas's critical success factors (CSFs) and key performance indicators (KPIs) 2.Based on your answer in 1, construct a strategy map that aligns with Qantas's long term objectives 3.Develop a Balanced Scorecard based on your answer in 2.

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