PART ONE: OPERATIONS FUNCTION 50 MARKS Moka LO1: Apply the principles and practices of accounting, and operations to make decisions supporting business efficiency and effectiveness Sam has set up Moka, a brand new caf in the expanding area of Ahuriri, Napier. Sam purchased a roasting machine and began to import a variety of beans from South America in order to experiment with different blends. The idea was to draw people into the caf by allowing the strong waft of the roasting beans to drift out into the street. It was also thought that customers would enjoy the idea of being able to see their coffee, not just being made, as they waited, but actually watch the beans being blended specially for them through a glass window. The business started small with just Sam and one staff member who filled in when Sam wasn't there and did barista work and other general duties. They mainly sold take away drinks. 1.1 a) Use examples from the Moka case study above to demonstrate your understanding of the distinction between efficiency and effectiveness. For your answer you must provide one example of how the business could aim to improve efficiency, and another example of how it could aim to improve effectiveness. (9 marks) b) Explain how the principles of efficiency and effectiveness are closely linked at Moka. (4 marks) Using the ABC classification system of stock control apply the three categories to the stock control at Moka. Complete the table for six raw materials/stock items. Your answer should include all three categories (A, B and C) and you should apply at least four criteria to justify your classification Classification Raw materials/item Criteria that applies 1.2 (12 marks) 1.3 Add FOUR steps you consider should be included in the operating flow chart attached in Figure 1 for the coffee roasting operations at Moka. State between which letters the extra step should be placed e.g. C-D. (5 marks) 012 PART ONE: OPERA Moka LO1: Apply the principles and practices of accounting, and operations to make decisions supporting business efficiency and effectiveness Sam has set up Moka, a brand new caf in the expanding area of Ahuriri, Napler. Sam purchased a roasting machine and began to import a variety of beans from South America in order to experiment with different blends The idea was to draw people into the caf by allowing the strong waft of the roasting beans to drift out into the street It was also thought that customers would enjoy the idea of being able to see their coffee, not just being made, as they waited, but actually watch the beans being Blended specially for them through a glass window The business started small with Just Sam and one staff member who filled in when Sam wasn't there and did barista work and other general duties. They mainly sold take away drinks. 1.1 a) Use examples from the Moka case study above to demonstrate your understanding of the distinction between efficiency and effectiveness. For your answer you must provide one example of how the business could aim to improve efficiency, and another example of how it could aim to improve effectiveness. (9 marks) b) Explain how the principles of efficiency and effectiveness are closely linked at Moka. (4 marks) Using the ABC classification system of stock control apply the three categories to the stock control at Moka. Complete the table for six raw materials/stock items. Your answer should include all three categories (A, B and C) and you should apply at least four criteria to justify your classification Classification Raw materials/Item Criteria that applies 1.2 (12 marks) 1.3 Add FOUR steps you consider should be included in the operating flow chart attached in Figure 1 for the coffee roasting operations at Moka. State between which letters the extra step should be placed e.g. C-D. (5 marks) PART ONE: OPERATIONS FUNCTION 50 MARKS Moka LO1: Apply the principles and practices of accounting, and operations to make decisions supporting business efficiency and effectiveness Sam has set up Moka, a brand new caf in the expanding area of Ahuriri, Napier. Sam purchased a roasting machine and began to import a variety of beans from South America in order to experiment with different blends. The idea was to draw people into the caf by allowing the strong waft of the roasting beans to drift out into the street. It was also thought that customers would enjoy the idea of being able to see their coffee, not just being made, as they waited, but actually watch the beans being blended specially for them through a glass window. The business started small with just Sam and one staff member who filled in when Sam wasn't there and did barista work and other general duties. They mainly sold take away drinks. 1.1 a) Use examples from the Moka case study above to demonstrate your understanding of the distinction between efficiency and effectiveness. For your answer you must provide one example of how the business could aim to improve efficiency, and another example of how it could aim to improve effectiveness. (9 marks) b) Explain how the principles of efficiency and effectiveness are closely linked at Moka. (4 marks) Using the ABC classification system of stock control apply the three categories to the stock control at Moka. Complete the table for six raw materials/stock items. Your answer should include all three categories (A, B and C) and you should apply at least four criteria to justify your classification Classification Raw materials/item Criteria that applies 1.2 (12 marks) 1.3 Add FOUR steps you consider should be included in the operating flow chart attached in Figure 1 for the coffee roasting operations at Moka. State between which letters the extra step should be placed e.g. C-D. (5 marks) 012 PART ONE: OPERA Moka LO1: Apply the principles and practices of accounting, and operations to make decisions supporting business efficiency and effectiveness Sam has set up Moka, a brand new caf in the expanding area of Ahuriri, Napler. Sam purchased a roasting machine and began to import a variety of beans from South America in order to experiment with different blends The idea was to draw people into the caf by allowing the strong waft of the roasting beans to drift out into the street It was also thought that customers would enjoy the idea of being able to see their coffee, not just being made, as they waited, but actually watch the beans being Blended specially for them through a glass window The business started small with Just Sam and one staff member who filled in when Sam wasn't there and did barista work and other general duties. They mainly sold take away drinks. 1.1 a) Use examples from the Moka case study above to demonstrate your understanding of the distinction between efficiency and effectiveness. For your answer you must provide one example of how the business could aim to improve efficiency, and another example of how it could aim to improve effectiveness. (9 marks) b) Explain how the principles of efficiency and effectiveness are closely linked at Moka. (4 marks) Using the ABC classification system of stock control apply the three categories to the stock control at Moka. Complete the table for six raw materials/stock items. Your answer should include all three categories (A, B and C) and you should apply at least four criteria to justify your classification Classification Raw materials/Item Criteria that applies 1.2 (12 marks) 1.3 Add FOUR steps you consider should be included in the operating flow chart attached in Figure 1 for the coffee roasting operations at Moka. State between which letters the extra step should be placed e.g. C-D