Part One: Policy and Procedure 1. Read the Ethical Dilemma case study below answer the written questions and, using Appendix One, develop a Client Transport policy M procedure needed for the organisation to support future staff in this situation. Ethical Dilemma Scenario You are a manager in an organisation that supports people with mental illness. The ages of the clients vary from people under the age of 18 to older people. Your staff have just run an evening event. This is the first event of its kind, and although you are not able to attend, you are on-call. After staff have packed up the venue, they find a lone young boy who had been at the event, hanging around outside. The young person lives about 5km away, wants to go home, but says that there is nobody who could come and pick him up. The young boy is 15 years old and has a diagnosis of depression. It is midnight, it is dark, it is an isolated area and there is no public transport - not even taxis at that time. There is no Mission Beat, Salvos, outreach or "youth bus" type service in the district. Your agency does not normally transport clients, and the event advertising had stated that all people would need to arrange their own transport home. However, several staff had their own cars there, and one staff member decides to drive the young person home herself. When the worker arrived at the house there is no-one home. The boy is dropped offand the worker leaves. 2. Provide a complete step by step contingency plan to be implemented forfuture events, include strategies to be undertaken. {100-150 wordsl 3. Pr0vide a communication strategy for how you w0uld communicate this poliCy in the workplace? {100-150 word 5} 4. How would you ensure the policy is working, relevant and up to date? {100-150 words) Policy and Procedure Format All policy doounients will adhere to a standard policy template [which this document is based on). and so until have the same 'looti and feel' as this document. The format or the policy template win include the following headings: Each policy document has a unique number. starting at an. this Is Pot'c N other I y u referred to in the ooments page of the policy manual. A few unique words that describe the general subject matter or the Potic Name y polcy. When a policy is being drafted. its version Number is 1113'. Once passed at a GM. it becomes version '001'. Fol-owing scheduled or other revisions. this number increases by one. Version Number The person. group of people. subcommittee, etc. that drafted the polcy. These people may be contacted prior to any futile changes being made, or regarding any conhsion around the original intent of the pain]. Passed by the this is the date that the Board approved the policy. Board on: RESIDOI'ISibIE Person or position responsible for day-today implementation of policy. The date set bythe Board for review oilthe policy. It left bhnli or 'nla'. the policy will be reviewed two years from the date at Scheduled approval. or whenever the Board determines that a need has arisen. review date: Reviews must tolloiiir the ante deuelqtment procedure as new policy proposals Background information on why this policy exists. What this policy seeks to achieve. The actual content of the policy; the details of the position held by the organisation on the topic. A policy document may include several sub-headings under this topic. depending on the complexity of the policy matter. Identifies who is responsible for adhering to, implementing. and monitoring relevant aspects of the polcy or procedure. RESPONSIBILITIES Outlines how the policy is implemented on a day-to-day basis. Identifies any other downents that are relevant or important to the policy. While all valued material within the organlsation is related in one way or another, there will often be particular documents that should be read in conjunction villi! the policy. Emmples may hdud #7 other policies, Acts of Parliament lor sections of relevant textl, the organisation's Constitution {or sections of relevant teal, etc Not all polcy documents will have Related Documents