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Participate in a meeting with the Office Manager (your assessor). During the meeting, you are required to demonstrate effective communication skills as follows: Use of

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Participate in a meeting with the Office Manager (your assessor). During the meeting, you are required to demonstrate effective communication skills as follows: Use of appropriate style (formal ), tone (encouraging, respectful) and vocabulary (professional, business language) for the meeting Speaking clearly and concisely Using non-verbal communication to assist with understanding Asking questions to identify required information Responding to questions as required

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