Patrick , the manager of the factory producing masks , has decided to add a new range of masks protecting from all viruses . Instead of using high quality fabric that has a better potential of killing the virus , she decided to use a cheap alternative from an unknown country to save costs . Patrick has placed a large sign on the factory window promoting the new range as ' the best masks protecting from ALL viruses , Australian produce at its best ! ' . Maya is a CDU chemistry student . She bought the mask and ran experiment Turns out , the mask does not even provide 60 % protection from some of the most widespread viruses . Maya now accuses Patrick of misleading customers because she knows all the secrets . May has now threatened legal action under section 18 of the Australian Consumer Law . Is she entitled to bring such an action