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Pavilion Coffee Growers is looking at new software that will greatly improve the information they receive through customer reviews after purchase. The cost of the

Pavilion Coffee Growers is looking at new software that will greatly improve the information they receive through customer reviews after purchase. The cost of the software is $250,000, and the Chief Financial Officer is asking if it will be worth the investment. What is the process called that will help to determine if this is a valuable investment? 

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