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Pebble Industries wants to benchmark its sales order processing function against a non-competing organisation, Rocky Inc. Put the steps for benchmarking in the correct order.
Pebble Industries wants to benchmark its sales order processing function against a non-competing organisation, Rocky Inc. Put the steps for benchmarking in the correct order. Solution Plan the goals of the benchmarking exercise.Develop a training plan for the employees of Pebble Industries to implement improvements.Carry out primary research through the observation of Rocky's sales order team.Analyse the gaps between the Pebble's and Rocky's sales order functions.Re-perform the benchmarking exercise in six months' time
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