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Peg's complaint has been assessed and you have asked Peg to come in to discuss the outcome. ABC care found in favour of Peg. You

Peg's complaint has been assessed and you have asked Peg to come in to discuss the outcome. ABC care found in favour of Peg. You are required to complete the following via a role play: You are to provide Peg with the outcome of her complaint and provide any additional supports she may be needing. You are to get feedback from Peg on how she found the process, and whether she is satisfied with how you not only handled her complaint but how you supported her throughout CHCADV001

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