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Per ISO 14040, services can have tangible and intangible elements. Which of the following are examples of tangible services? Select all that may apply. Question

Per ISO 14040, services can have tangible and intangible elements. Which of the following are examples of tangible services? Select all that may apply. Question 14 options: Creating a welcoming ambience for the customer in a hotel lobby Collecting used oil for recycling purposes Developing a profit/loss statement as preparation for income taxes Repairing a customer's bicycle

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