per itinerary. a. What are the two-sigma control limits for these defects? The UCLc equals and the LCLc equals (Enter your responses rounded to three decimal places. If your answer for LCLc is negative, enter this value as 0 .) b. A client scheduled a trip to Dallas. Her itinerary contained five errors. Interpret this information. 4. The number of defects is within the control limits, so it is assumed that the process is in control. B. The number of defects is greater than the upper control limit, so the process is not in control. C. The number of defects is within the control limits, so it is assumed that the process is not in control. D. The number of defects is less then the lower control limit, so the process is not in control