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Perform a Pareto analysis on the following information gathered from customer surveys at a hotel. Reason for unsatisfying stay at hotel Frequency Unfriendly staff 6

Perform a Pareto analysis on the following information gathered from customer surveys at a hotel. Reason for unsatisfying stay at hotel Frequency Unfriendly staff 6 Room not clean 2 Room not ready at check-in3 No towels at pool 33 No blanket for pull-out sofa 4 Pool water too cold3 Breakfast of poor quality 16 Elevator too slow or not working 23 Took too long to register 7 Bill incorrect 3 Total 100 examining this pareto analysis the causes of at least 60% of customer dissatisfaction are

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