Perform a small-scale usability test with a group of other students. Decide who will be the typical users, the tester, and the observer. You will perform a usability test on your schools website. The typical users are the test subjects. The tester oversees the usability test and emphasizes that the users are not being tested; the website is being tested. The observer takes notes on the users reactions and comments. Step 1 The tester welcomes the users and introduces them to the website that they will be testing. Step 2 For each of the following scenarios, the tester introduces the scenario and questions the users as they work through the task. The tester should ask the users to indicate when they are in doubt, confused, or frustrated. The observer takes notes. Scenario 1: Find the phone number of the contact person for the web development program at your school. Scenario 2: Determine when to register for the next semester. Scenario 3: Find the requirements for earning a degree or certificate in web development or a related area. Step 3 The tester and the observer organize the results and write a brief report. If this were a usability test for a website that you were developing, the development team would meet to review the results and discuss the necessary improvements to the site. Chapter Summary 471 Step 4 Hand in a report with your groups usability test results. Complete the report using a word processor. Write no more than one page about each scenario. Write one page of recommendations for improving your schools website.