Performance Appraisal for Hourly Associate in the Hospitality Industry

Introduction:

This performance appraisal is designed for an hourly associate who has completed a three$-$week training program in the hospitality industry. The appraisal will provide feedback on the associate's performance and identify areas for improvement.

Section $1$: Customer Service

This section will evaluate the associate's ability to provide excellent customer service. The associate will be assessed on their communication skills, ability to handle customer complaints, and their overall attitude towards customers.

Section $2$: Product Knowledge

This section will evaluate the associate's knowledge of the hotel's products and services. The associate will be assessed on their ability to describe the hotel's amenities and services, as well as their ability to recommend appropriate products and services to customers.

Section $3$: Responsibility and Accountability

This section will evaluate the associate's level of responsibility and accountability in their job. The associate will be assessed on their ability to follow instructions, complete tasks accurately, and take ownership of their work.

Section $4$: Time Management

This section will evaluate the associate's ability to manage their time effectively. The associate will be assessed on their ability to prioritize tasks, complete tasks in a timely manner, and manage their time efficiently.

Section $5$: Teamwork

This section will evaluate the associate's ability to work effectively in a team. The associate will be assessed on their ability to communicate effectively with team members, share responsibilities, and support their team members.

Conclusion:

The performance appraisal for an hourly associate in the hospitality industry provides a comprehensive evaluation of the associate's performance in various areas. The appraisal includes sections on customer service, product knowledge, responsibility and accountability, time management, and teamwork. By providing feedback on these areas, the associate can identify areas for improvement and work towards becoming a more effective and efficient employee.

Final answer: The performance appraisal for an hourly associate in the hospitality industry includes sections on customer service, product knowledge, responsibility and accountability, time management, and teamwork.