Performance management can be used to encourage effective and clear communication and documentation between managers and employees. In addition, Performance management systems allow for professional and personal development goals to be achieved by setting clear expectations. Performance management can be a critical tool in attracting, identifying, and retaining a talented workforce. If done right, performance management can give companies a competitive edge that will allow them to rise above the rest.

The Vice President of Human Resources (HR) has just returned from a conference, and one the main topics that captured her attention was performance management, which has come a long way since her entry into the industry 25 years ago. She has tasked you, the Director of HR, with developing a report that explains the challenges associated with performance management and possible solutions to address workforce performance within the organization. This information will support her recommendations to implement a new performance management system within the organization.

In your report, respond to the following:

1. What is a performance management system?
2. Examine at least 1 challenge that was identified in the example of John and Nina in the video titled, What exactly is a Performance Management System. How can this type of challenge affect the organization?
3. Discuss the 3 impacts of not giving employees proper feedback.
4. In one of the videos that you viewed, the lecturer spoke about managers using inappropriate performance management techniques. Discuss 2 of the effects that can occur.
5. Identify and explain the 8 components of a performance management system.
6. Explain the steps in the performance management process discussed in the video titled, Model of the Performance Management Process.
7. Why is it important to set expectations? How can this be accomplished?
8. Is the performance appraisal the most important part of the performance management system? Explain your response.
9. Discuss 3 best practices that can be implemented in the disciplinary procedure.
10. Explain at least 3 techniques that can be used to analyze your performance management system.