Performance Measurement and Balanced Scorecard at Mitsubishi

Requirements:

1. Develop a balanced scorecard for Mitsubishi to measure performance across financial, customer, internal process, and learning & growth perspectives.

• Identify key performance indicators (KPIs) for Mitsubishi's balanced scorecard across financial, customer, internal process, and learning & growth perspectives.
• Define performance targets and benchmarks for each KPI to align with Mitsubishi's strategic goals.
• Recommend strategies to improve Mitsubishi's overall performance based on balanced scorecard analysis.