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Performance Measurement and Balanced Scorecard at Toyota Requirements: Develop a balanced scorecard for Toyota's hybrid vehicle division to measure performance across strategic perspectives. Identify key
Performance Measurement and Balanced Scorecard at Toyota
Requirements:
- Develop a balanced scorecard for Toyota's hybrid vehicle division to measure performance across strategic perspectives.
- Identify key performance indicators (KPIs) for Toyota's balanced scorecard, focusing on financial, customer, internal process, and learning & growth perspectives.
- Define benchmarks and performance targets for each KPI to align with Toyota's strategic objectives.
- Recommend strategies to improve Toyota's hybrid vehicle division's overall performance based on balanced scorecard analysis.
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