Peter Rourke, a loan processor at Wentworth Bank, has been timed performing four work elements, with the results shown in the following table Task Element PerformanceObservation (minutes per cycle) Rating 115% 90% 85% 85% 0.4 0.7 0.5 2 0.4 0.8 0.3 1.7 0.5 0.8 0.7 2.1 4 0.4 0.5 0.4 1.8 0.4 0.6 0.5 3 4 The allowances for tasks such as this are personal, 696; fatigue, 12%; and delay, 2%. a) The normal time for the complete operationminutes (round your response to two decimal places) b) The standard time for this processminutes (round your response to two decimal places)